Privacy

Valid from October 2026.

Who processes your data

Václav Žák, Company ID (IČO) 24873993, Chlum 1, 472 01 Chlum, Czech Republic. Contact: ubytovanivz@gmail.com, +420 775 492 211.

What data and why

• Bookings and enquiries: name, e-mail, phone, message, dates, number of guests, price and payment status. We need them to conclude and perform the accommodation contract, send you a confirmation and arrange your arrival (Art. 6(1)(b) GDPR).
• On arrival: the details we are required by law to record in the guest register. For guests from abroad we report the stay to the foreign police (Art. 6(1)(c) GDPR).
• Accounting: data on receipts and invoices (Art. 6(1)(c) GDPR).
• Card payment: you enter your card number directly with the payment provider Stripe. We never see or store it.

Who else works with the data

• Cloudflare: runs the booking system. The booking database is stored in the EU.
• Stripe: card payments.
• Resend: sending confirmation e-mails.
• Netlify: hosts this website.

These companies are based in the USA, so data may also be processed outside the EU, under the EU–US Data Privacy Framework or the EU standard contractual clauses.

If you book through Booking.com, Booking.com also processes your data under its own rules.

How long

• The booking system deletes your name, contact details and message automatically 36 months after your departure. Only the dates and the amount remain.
• We keep the guest register and accounting records for as long as the law requires.

Cookies, statistics and map

• Neither the website nor the booking calendar uses cookies.
• The calendar counts how often it was shown and how often someone chose dates. These are just numbers, with no data about you.
• The calendar remembers the details you filled in within your browser, so you do not have to type them again after paying. They disappear when you close the browser window.
• The Google map loads only after you click “Show map”. Google’s privacy policy then applies.
• Fonts are stored on this website and are not loaded from Google.

Your rights

You can ask for access to your data, its correction, erasure, restriction of processing or portability, and you can object. Just write to ubytovanivz@gmail.com. You can lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).